Just a few weeks ago I took delivery of a new Volvo XC60. From the first test drive to the negotiation and then through the delivery, Blake and the staff at Van Herpt Volvo did a top-notch job. While out for a test drive, Blake had a good idea of what I was looking for. When I returned, he had found one and determined that it could be delivered. After this I met with Peter and the finance options were discussed. All I had to do was wait until my vehicle arrived; I was kept informed and on delivery day, ...

We recently purchased our second Volvo from Van Herpt Auto and once again the customer service was exceptional.The XC40 Recharge was our first electric vehicle and we had lots of questions. Al Van Herpt was extremely helpful and spent a lot of time reviewing our options. We also dealt with Peter, the Financial Service Manager, who was also a pleasure to deal with. Al spent over an hour providing a very detailed orientation of the vehicle which was very helpful but also a lot of fun. Overall, our entire customer experience was outstanding and I absolutely love my new ...

I cannot say enough about the amazing experience we had with Van Herpt Automotive Inc. We felt immediately comfortable discussing all aspects of our Volvo shopping requirements. From test drive to delivery of our new vehicle it was a 10/10 experience. The owner Al Van Herpt spent over an hour in the car on delivery day with both of us familiarizing us with our new car from boot to bonnet. In addition, he demonstrated and spent time connecting both us to the personalized infotainment system. We were also introduced to the service manager and all our minor questions were answered with ...

Blake was helpful with buying a car from out of town. Made the process as simple as possible! Thanks again

Purchased an S60 from Van Herpt Volvo. Outstanding customer service from the entire dealership. Being I was 600 km away there was a lot of going back and forth with information and vehicle description via text and emails. Even working over the weekend Blake got er done! He went above and beyond when he offered to meet me half way to exchange my trade-in for the new Volvo. He offered to email/text him anytime I had any questions or concerns. A big thanks to Blake for his pride and professionalism in the Van Herpt Volvo dealership/brand and the exceptional ...

I recently damaged my windshield and sunroof glass. I contacted VanHerpt service and was referred to Flynn Auto Glass as they are a company familiar to them. Replacing the glass required reprogramming and as such involved coordination with both companies. From my first contact, booking an appointment, parts being ordered, dealing with insurance, to installation, all was done smoothly. Service such as I received is rare these days. This was not my first visit to Van Herpt Volvo and this level of service has been the norm.

Blake and the team at Van Herpt Automotive were an absolute pleasure to deal with. From the first enquiry, to the day we picked up the vehicle, our experience was nothing but positive. Blake responded quickly to all our questions and concerns, and we worked out a deal on our trade-in without any hassle or high-pressure sales tactics. I would highly recommend Blake and the Van Herpt Auto team. It was definitely worth the 2 hour drive from Ottawa!

I bought a new to me used vehicle from Van Herpt Volvo on a whim. I was driving by , the car caught my eye , and that's the story. During my time there I was introduced to a salesperson by the name of Blake who in turn introduced me to the owner. A quick run around the lot and 1/2 an hour later I bought a car. Why did I buy this vehicle? Well I needed a second car to keep up with my wife's escapades and the family feel that I had at this dealership felt really good. I ...

They have now had my vehicle for over 3 months and I have no idea how long it will take to get the wire harness. They are the rudest and can’t answer questions or even return phone calls. I suspect that Volvo has them on their hopeless list and serves them last because they have been just as ignorant of their suppliers as they are with their customers. BMW service beats them hands down, if I had known how horrible they were I would never have bought a Volvo. Update! Devon, manager of the service department has saved the day! ...